The Typist's Dilemma
You are in a client meeting. The client says something important. You look down at your keyboard. Clack clack clack.
For those 10 seconds, you are not looking at the client. You are not reading their body language. You are not fully hearing the next thing they say because your brain is focused on spelling.
You are a transcriptionist, not a consultant.
The cost of "Capturing Everything"
We type because we are afraid we'll forget. But by prioritizing the record of the meeting, we sacrifice the quality of the meeting.
Eye contact breaks. Rapport cools. The conversation feels transactional.
The Voice Note Alternative
Imagine this workflow:
- During the meeting: You listen. You nod. You maintain eye contact. You maybe jot down 3 keywords on a sticky note.
- Meeting ends.
- Immediately (within 60 seconds): you step out and talk to your phone.
"Just finished with Sarah. great energy. She's worried about the timeline, specifically the migration phase. She mentioned her boss, Mike, needs to sign off by Friday. Action item: send her the case study on migration speed."
The Result
- Better Meeting: You were present. You built trust.
- Better Notes: You captured the insight (she's worried), not just the words.
- Less Stress: No anxiety about missing a word.
Stop typing. Start listening. Then debrief.
Sources & Further Reading
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